Soakaways - Large Volumes

Sustainable water management is becoming more and more important and is now a major driver in the UK construction industry. Companies are now looking to manage their surface water via sustainable drainage systems in line with legislation such as the Floods and Water Management Act 2010.

Partnership with Rainsmart

We have partnered with Rainsmart in order to deliver intelligent water management solutions, manufacturing high quality, high strength soakaway drainage solutions from industrial recycled polypropylene to highest industry standards.

The partnership between Rainsmart and Drainage Sales brings vast experience in stormwater management. Our product range covers:

50mm grass and gravel pavers for permeable car park and traffic surfaces
30mm drainage cell for subsurface irrigation for roof and podium gardens
Sub-soil drainage tank modules for infiltration, underground retention and stormwater detention

The modules provide a lightweight, structure that is well equipped to suit any soakaway design and can be also be used as grass swale, subsurface interception channels and septic leach drains.

The modular design and structural capabilities distribute loads evenly and allow usage in both traffic and landscaped areas offering a high safety factor. As well as enable the user to create any stormwater structure – any shape, any size.

The Rainsmart product has been installed in some of the biggest stormwater management projects across the globe including FIFA 2022 stadium and training ground projects in Qatar and large commercial builds across the Middle East, USA, Asia, Oceania and Europe.

Together our track record is strong and proven in designing and implementing some of the most complex and unique environmentally friendly projects.

Commercial Soakaways

Innovative Drainage Applications

Our solutions include:

Horizontal and vertical drainage
Sports field drainage
Stormwater harvesting
Infiltration Tank / Detention Tanks
Permeable Car Parks
Grass Swales

We look forward to helping you with your commercial development project.

A Modular Solution to Rainwater Management

The beauty of the modular solution is that these crates can be utilised to form any size of excavation by adding additional tank layers for depth or crates for width and length area.

We can also create a design to suit your needs whether that be for infiltration, attenuation or retention of rainwater.

Advantages of the modular system include:

Ability to create any shape, any size
Easy to transport (supplied it flat pack form if required)
Lightweight with no heavy machinery required
High void space
Structurally strong for traffic loads
Environmentally friendly made from recycled material

The tank modules are available in kit form, making transporting economical and easy to handle. The lightweight and stackable nature of the tank modules ensures installation is quick and easy, eliminating the use or need for heavy machinery.

We Can Help You With Design

Our team has access to software to help you with your specification and design needs. This software will allow us to provide you with personalised detailed technical CAD drawings for your project so if this is of interest, please do get in touch.

Keeping Your Soakaway Clean

It’s important that the soakaway remains clean in order to ensure high performance – all our designs are created with this in mind. For best practices, a silt trap is always recommended as a pre-filter, emptying the filter on a regular basis will maintain the efficiency of the soakaway and greatly increase its lifespan.

Engineers and designers have concerns of possible sediment and silt build-up over time, and the lack of ability of the modular system to be” flushed out”. Our soakaway designs will also feature at least one access chamber and linear access through a channel within the tank installation as a means of cleaning.

All that is needed is that one channel (which the drainage pipe will feed into) will be wrapped in an additional layer of non-permeable geotextile membrane (on the bottom and up the sides but not on top). Water will be able to feely move out of this channel (through the membrane) but the membrane will stop any unwanted sediment from dispersing into the full tank.

This channel will then be accessed via an inspection chamber where you will be able to feed a jet spray in to clear out and/or suck up any unwanted residue within the channel.

If you'd like us to help with your project then get in touch today to discuss your needs.

CHRISTMAS DELIVERY SCHEDULE

ORDERS OF STOCKED ITEMS

All orders made before the 12pm cutoff on 22nd December will be delivered 23rd December.

Orders between 12pm December 22nd and 12pm December 23rd will only be delivered on 24th December if ordered with special AM delivery, all other orders made after the 12pm cutoff on December 22nd will be delivered once normal service resumes.

Normal service will resume on January 3rd, with any orders placed up until this time to be delivered the following week commencing 6th January.

ORDERS OF DIRECT ITEMS

For orders of direct items, please see individual supplier pages below. If there is no specific information, please get in touch with us so we can contact suppliers for the most up-to-date Christmas delivery information.

DELIVERY CUT OFF TIMES

All orders are being dispatched as normal. Unless subject to exclusions, all orders received before 12pm will be delivered the next working day.

Please note, standard Cast Iron Gutter systems have a cut off time of 11am. Large or palletised orders have a cut off time of 12pm.

ORDER DAY	DELIVERY CUT OFF TIME	DELIVERY DAY*
Monday	12pm	Tuesday
Tuesday	12pm	Wednesday
Wednesday	12pm	Thursday
Thursday	12pm	Friday
Friday	12pm	Monday
Saturday	12pm	Tuesday
Sunday	12pm	Tuesday
Bank Holidays (except Bank Holiday Monday)	12pm	Next Working Day (Bank Holiday Monday orders will be delivered the following Wednesday)

*Delivery to non-Industrial Scotland, Northern Ireland, and CH, LL, and CA postcodes can sometimes take slightly longer, although this is dependent upon the exact location.

If we are unable to deliver your order within the above timeframe for any reason, we will contact you to arrange an alternative delivery day. We use overnight carriers, so we are unable to arrange or confirm an exact time of delivery.

Some special or non-stocked items on our website have extended lead-times, which are displayed on the product pages in question – see below for more details.

Whilst every reasonable effort shall be made to keep to a delivery date, we cannot be held liable for any losses, costs, damages, or expenses arising directly or indirectly out of any failure to meet any estimated delivery date.

In the unlikely event of a late delivery, we will be unable to compensate you for any consequential loss, so please do not organise any plant or labour before you have received your materials.

DELIVERY CHARGES AND EXTENDED LEAD TIMES

Orders over £250 excluding VAT will be delivered free of charge. Orders under this amount will incur a charge of £15.00 + VAT. This applies to most stocked items and some items that are supplied directly from manufacturers. Orders of stocked items are generally delivered in 1-3 working days.

Some stocked items will incur a bulky or pallet charge due to their extreme weights or lengths:

Bulky items - £45.00 + VAT charge placed on orders that contain one or more bulky products. These items will be marked as bulky during the checkout process.
Palletised items - £60.00 + VAT charge placed on orders that contain one or more items that need to be sent and delivered via a pallet. These items will be marked as palletised during the checkout process.

A full list of stocked items can be found here.

Certain items, usually those sent direct from manufacturers, incur additional delivery charges and an extended lead time regardless of the order value, due to the restrictions placed upon us by our carrier and the extreme weights/lengths. These charges are applied instead of the standard £15.00 + VAT charge if the order is valued under £250 excluding VAT.

The following product ranges have extended lead times or incur additional delivery charges. Please click on each individual range for specific details.

OUR COURIER PARTNERS

COURIER NAME	ORDER TRACKING	CONTACT INFORMATION	DELIVERY DAYS	NEXT DAY DELIVERY?
DX	Use online tracking portal	8am-6pm Mon-Fri (£35 charge for AM delivery - available for stocked items only) 8am-4pm Sat (£40 charge for Saturday delivery - available for stocked items only) Express: 0333 241 5700 Freight: 0333 241 1100	Mon-Sat	Yes
DHL	Use online tracking portal	7am-8pm Mon-Fri, 8am-6pm Sat 02476 937 770	Mon-Sat	Yes
DPD	Follow the information provided via SMS	8am-6.30pm Mon-Fri, 8am-4pm Sat, 9am-3pm Sun 0121 275 0500	Mon-Sat	Yes
Magnus/Pallex	Please contact us directly	N/A	Mon-Fri 8am-6pm	Yes
Own Transport	Please contact us directly	Email: [email protected] Phone: 01206 867500	Mon-Sat	Yes

OUR DELIVERY AREA

LOCATION	RESTRICTIONS	ADDITIONAL CHARGES	NOTES
Mainland UK	N/A	No additional charges for location, product specific delivery charges still apply	N/A
Ireland Jersey Guernsey	We are currently unable to deliver to these areas	N/A	N/A
Isle of Man Isle of Wight Scottish Highlands Northern Ireland		Additional delivery charge applies. Amount dependent on weight and length of product ordered. PBSL Group will contact you regarding this charge after we receive your order.	N/A
Scottish Isles	N/A	Additional delivery charge applies. Amount dependent on weight and length of product ordered. PBSL Group will contact you regarding this charge after we receive your order.	Many of our customers in the Scottish Isles choose to have their order redirected to a local haulier such as Woody's Express or Hebrides Haulage in Inverness.

Certain direct suppliers are able to ship outside of these areas depending on product quantity and availability. Please get in touch with us regarding any such queries.

SPLIT DELIVERIES

If you have ordered a mixture of goods that come both from us and direct from our manufacturing partners, you will be advised of this in your dispatch email. As the order is coming from two locations, you will receive two different deliveries. Delivery on direct items can have extended lead times and will need someone present to check and sign for the goods.

Occasionally, we don't have all items in stock at our main warehouse. If this is the case, we will endeavour to send the stock the same day from one of our other branches, in order to not delay delivery of the complete order. This may lead to a split delivery, dependant on the courier being used. We will contact you if there is going to be a delay due to this.

LABOUR AND MACHINERY

Please do not book machinery or labour until your goods have been received and checked over. Whilst every effort is made by our couriers to deliver your parcel within the stated timeframe, Professional Building Supplies cannot be held responsible for any additional costs incurred by delays outside of our control.

CHECKING AND SIGNING FOR ORDERS

SIGNED FOR POLICY – T&CS

All orders should be signed for. If you are unable to sign for your delivery, you can arrange with us for a neighbour to take delivery of your order. You can also advise us of a safe place where your order can be left, although we cannot take responsibility for any shortages or obvious damages.

Please ensure that you always check the number of packages that you are signing for. If there is an incorrect number of packages or any package appears damaged, you should note this on the signature panel and advise us so that we can rectify the issue as quickly as possible. Once goods have been signed for as being received ‘complete and in good condition’, any claims are not covered by the carrier’s insurance company.

Signing for goods as ‘unchecked’ makes any claims inadmissible, so please check the number of packages and look for any signs of any damage, noting any issues on the signature panel. Although the delivery drivers are busy, they are contractually obliged to wait whilst you check your delivery.

WHAT IF I CAN’T WAIT IN ALL DAY?

There is a ‘Notes’ section of the Basket review page where you can request for your goods to be left in a safe location – just tell us where to leave the order. Please not that we cannot take responsibility for any shortages or obvious damages if goods have not been signed for.

Please note that deliveries made by DHL (these are generally small orders with no pipe or bulky products) cannot be left in a safe location. You will be advised which carrier will be delivering your order by email at the point of dispatch.

REFUNDS, RESTOCKING AND RETURNS

RESTOCKING CHARGES

These are applicable to business customers and returns after 14 days.

Deductions may apply if the value of the goods is diminished by any amount as a result of handling of the goods by the consumer beyond what is necessary to establish the nature, characteristics and functioning of the goods.

PRODUCT	RESTOCKING FEE (% OF PRODUCT PRICE)	COLLECTION CHARGE
Copper and Zinc Gutters	20%	£70
Storm Building Products	15%	Yes – depending on order value
Guardian Building Products	15%	Yes – depending on order value, plus return carriage charge if required
Shower Wall Cladding	35%	N/A
Painted Aluminium products	MADE TO ORDER – CANNOT BE RETURNED	MADE TO ORDER – CANNOT BE RETURNED
Cast Iron: Premier Primed Standard Rainwater, Premier Primed Sand Cast Rainwater, Premier LCC Soil, Halifax Soil & Drain Systems Fittings Only	25%	N/A
Cast Iron: Premier Extra (Black) Standard Rainwater, Premier Extra (Black) Sand Cast Rainwater, Mech 416 Soil System Fittings Only, Traditional Express Soil System	35%	N/A
FH Brundle Steel Fencing	20%	N/A

For further information and clarification of the legislation surrounding the return of goods, and associated costs, please refer to regulation 35 of The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

RETURNS AND REFUNDS

Please read our Returns & Refunds policy for further details.