London Stone Delivery & Returns

Our general Delivery & Returns policy can be found here. Below you can consult specific details regarding Delivery & Returns of London Stone products.

DELIVERY OF LONDON STONE PRODUCTS

• All London stone products are delivered directly from the manufacturer and are on a 1 - 3 working day delivery lead time.
• Any orders containing any products from paving and stone wall cladding ranges are subject to a delivery charge of £60 + VAT. DesignClad products are subject to a £120 + VAT delivery charge.
• If HIAB delivery is required, this may come at an additional price dependant on your location, which we will advise of once we have received your order, if you would like to find out if this is applicable before ordering, please give us a call.

RETURNS OF LONDON STONE PRODUCTS

• London Stone products can be returned up to 14 days from the date of delivery.
• Products are to be returned in the same condition and packaging.
• No returns for bespoke or pre-sealed items.
• You will be responsible for returning the material to London Stone. Collection can be made by us but this will incur a collection cost.
• Returns of London Stone products incur a 20% restocking fee.