Stainless Steel Balustrades

Our general Delivery & Returns policy can be found here. Below you can consult specific details regarding the Delivery & Returns of Ecoscape products.

CHRISTMAS DELIVERY

Slatted Cladding, Midnight & Silver Birch Panel Cladding will be subject to PBSL Christmas delivery terms which can be found here.

All other Ecoscape Composite Cladding, Fencing and Balustrades: 

• To guarantee delivery before Christmas, please order by Tuesday 17th December. 
• Local deliveries may be available until 20th December—please enquire.
• Last Collection date: 20th December
• Office closed: 21st December - 6th January

DELIVERY OF ECOSCAPE PRODUCTS

• Slatted Cladding, Midnight & Silver Birch Panel Cladding: available with next day delivery depending on stock availability.
• All other Ecoscape Composite Cladding, Fencing and Balustrades: 7-10 days lead time.
• Any orders containing an Ecoscape product are subject to a manufacturers' delivery surcharge of £150 ex. VAT.
• PLEASE NOTE: The delivery is a kerbside service - goods will be delivered to the kerb at the end of your driveway. Your delivery needs to be handballed off the vehicle - driver will open the protective wrap of an individual pallet and require assistance in offloading the goods off the vehicle by hand. Larger orders will require two able-bodied people on site to accept the delivery.

RETURN OF ECOSCAPE PRODUCTS

• Goods delivered from Ecoscape UK LTD directly can be returned within 28 days from the date of delivery. 
• All returns are to be made back to: Ecoscape UK LTD, Unit 1, Higher Boradfiled Farm, Heywood OL10 2TA
• Ecoscape UK LTD will not be responsible for any cost associated with the return.
• Once goods are returned and checked - credit or refund will be issued. All refunds take up to 14 days to be processed, depending on your bank.
• Goods must be returned in resealable condition - unused and not in any way damaged.
• 10% restocking fee applies to all returned foods